Privacy Policy
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Introduction
Welcome to Samadi Sweets. Samadi Sweets (“we,” “our,” “us”) is dedicated to protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, share, and protect your personal data when you interact with our website, www.samadisweets.ca (the “Site”), and our services.
1. Information We Collect
We may collect the following types of personal information from you:
- Contact Information: Name, email address, phone number, and mailing address.
- Payment Information: Details related to payments for orders, events, or services.
- Technical Information: IP address, browser type, operating system, and other technical details are automatically collected when you visit our Site.
- Communication Information: Information provided during communications with us, such as inquiries or feedback.
- Marketing Data: Preferences for receiving marketing communications and engagement details.
- Account Data: Username, password, and other identifiers used to access your account or place orders.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
- Order and Service Processing: To process and fulfill orders, manage events, and provide services.
- Customer Support: To assist you with your inquiries, provide support, and address any issues or concerns.
- Marketing and Communication: To send you updates, newsletters, promotions, and other marketing communications, if you have opted to receive such messages.
- Service Improvement: To analyze and enhance our services, website functionality, and customer experience.
- Legal Compliance: To comply with applicable laws and regulations, and fulfill legal obligations.
3. How We Share Your Information
We do not sell your personal information. However, we may share your information with:
- Service Providers: Third-party vendors who assist in operating our business, such as payment processors, event organizers, and marketing partners.
- Legal Obligations: If required by law, we may disclose your information to comply with legal requirements or respond to legal requests.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred to the new owner.
4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request corrections to any inaccurate or incomplete personal information.
- Deletion: Request the deletion of your personal information, subject to certain legal obligations.
- Opt-Out: Opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails.
6. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance your experience on our Site, analyze usage patterns, and deliver personalized content. You can manage your cookie preferences through your browser settings.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Samadi Sweets
2100-8 Boulevard le Corbusier, Laval, QC H7S 2C9, Canada
Phone: 450-368-8855
Email: info@samadisweets.ca
